Delivery Policy

At Neuro Forma Online, we specialize in providing professional AI-driven digital services — not physical products. Therefore, no shipping or physical delivery is required.
All our services, including voice interface development, gesture recognition systems, and AI integration solutions, are delivered digitally or through remote project collaboration.

1. Service Delivery Process
Once an order or service request is confirmed, our team will:

  1. Review your project details and requirements.
  2. Contact you via email to discuss timelines, deliverables, and any additional information needed.
  3. Begin service implementation as agreed in the project scope or quotation.

Service delivery may include one or more of the following:

  • Digital project files or reports
  • Remote software integration or configuration
  • Online consultations or demonstrations

All deliverables are sent electronically via secure channels such as email or cloud-based transfer links.

2. Processing Time
Delivery times depend on the type and complexity of the requested service.
Estimated completion timelines are communicated during the consultation or project confirmation phase.
If additional details or client inputs are required, the delivery period may be extended accordingly.

3. Communication & Updates
We keep our clients informed throughout each stage of service delivery.

You will receive:

  • Confirmation of service initiation
  • Progress updates, if applicable
  • Final deliverables via email or a secure download link

For questions about your ongoing project, please contact support@neuroforma.online.

4. Delays or Technical Issues
In rare cases where technical difficulties arise (such as server or connectivity issues), our team will promptly inform you and provide an updated delivery schedule.
We strive to ensure all projects are completed and delivered within the agreed time frame.

5. No Physical Shipment
Neuro Forma Online does not sell, dispatch, or ship any tangible goods.
All services are executed and completed digitally through secure online communication and data exchange.

6. Contact
If you have any questions about our service delivery process or timelines, please reach out to:
📧 support@neuroforma.online